Mitel
MitelToday
MiVoice BusinessCurrent portfolio
Connected Guests Portfolio
Integration with
Service Bus Architecture
iCharge
Hospitality Integration & Guest billing
- Single or multiple properties
PMS connection mediation
- Property Management System
- Telephone System
- Messaging
- Guest BYOD
- IPTV / Movie & Media
- High Speed Internet Access management
- In Room Automation
- Mini Bar
Deployment Options
- On Property
- Centralized / Virtualized
- ‘As a Service’ from the cloud
InnLine IP
Unified Messaging for guests and staff
- Voicemail, Wake Up & Auto Attendant
- Specifically designed for the Hospitality market
- Manages all aspects of voice messaging for guests & staff
- Includes Group messaging, room status & mini-bar billing
- Approved & preferred status with many of the global flags
- Fully integrates with iCharge
- Deployment Options
– Turn-key appliance or software only
– On Premise / Virtualised / Centralised or Cloud
– Multi-Property
- Download branded client from App’ Store / Google Play
- ‘In the moment’ changes to menus and offers and hotel services
- Digital Brochures, Print Saving
- One touch communication for enquiries and bookings
- Private, Group, Alerting & Marketing Notifications
- BMS Integration
- Room Key Integration
- Pay-Per-Call
- Increases revenue per occupied room
- One touch real time communication
- Guest authentication on check in / check out
- Deployment Options
- Guests own SIP client
- Integrate with existing customer loyalty application
- Within Mitel iPGS guest loyalty application
Guest Experience Station
- The ultimate combination of voice and data
- Real-time service delivery
- Bringing guest information to those that need it
- Enhancing the guest experience
- Satisfying H&S requirements
- Enabling revenue growth
Features
- Screen Pops for Guest Calls with detailed Guest information
- Easy access to Wake-Up calls for Add/Delete
- Easy access to Set / Clear DND for the room and Call Restrictions
- Emergency Call Notifications to designated stations
- Missed Wake-Up call notifications to designated stations
- Reporting package for Calls, Station Activity, Alarms
MiGuest - Guest Experience Station
- Screen Pops for Guest Calls with detailed Guest information
- Easy access to Wake-Up calls for Add/Delete
- Easy access to Set / Clear DND for the room and Call Restrictions
- Emergency Call Notifications to designated stations
- Missed Wake-Up call notifications to designated stations
- Reporting package for Calls, Station Activity, Alarms
Loop Messenger
Loop Messenger™ is a next generation real- time guest engagement solution for the hotel designed to look and feel like commonly-used messaging and text applications.
The new guest-facing interface can be accessed via SMS text, e-mail, or web browser.
Message. On your customer’s preferred channel
Response. Faster with our unified team box
Analyze. Message sentiment, trending topics and more
Embed. Messaging and ordering into your app.
