Mitel

Mitel

MitelToday

MiVoice BusinessCurrent portfolio

Connected Guests Portfolio

Integration with

Service Bus Architecture

iCharge

   Hospitality Integration & Guest billing

  • Single or multiple properties

   PMS connection mediation

  • Property Management System
  • Telephone System
  • Messaging
  • Guest BYOD
  • IPTV / Movie & Media
  • High Speed Internet Access management
  • In Room Automation
  • Mini Bar

   Deployment Options

  • On Property
  • Centralized / Virtualized
  • ‘As a Service’ from the cloud

InnLine IP

Unified Messaging for guests and staff

  • Voicemail, Wake Up & Auto Attendant
  • Specifically designed for the Hospitality market
  • Manages all aspects of voice messaging for guests & staff
  • Includes Group messaging, room status & mini-bar billing
  • Approved & preferred status with many of the global flags
  • Fully integrates with iCharge
  • Deployment Options
       – Turn-key       appliance or software only
       – On Premise / Virtualised / Centralised or Cloud
       – Multi-Property
iPGS
Mobile guest loyality application
- Provide information about hotel services & local attractions
- Download branded client from App’ Store / Google Play
- ‘In the moment’ changes to menus and offers and hotel services
   - Digital Brochures, Print Saving
- One touch communication for enquiries and bookings
   - Private, Group, Alerting & Marketing Notifications
- BMS Integration
- Room Key Integration
- Pay-Per-Call
- Increases revenue per occupied room
iConnect
The guests own mobile becomes a wireless room extension
- Make and receive calls via the hotel telephone system
- One touch real time communication
- Guest authentication on check in / check out
- Deployment Options
   - Guests own SIP client
   - Integrate with existing customer loyalty application
   - Within Mitel iPGS guest loyalty application
HotelMGR
Guest Service Requests – Ticketing & Management
A workflow management tool to manage guest requests, maintenance and preventative maintenance. Schedule, skills and location based allocation of tickets Distribution to email, telephone, SMS, smart phone app Reporting – SLA, response time, staff efficiency Stock Management & Inventory
Mitel-13

Guest Experience Station

- The ultimate combination of voice and data
- Real-time service delivery
- Bringing guest information to those that need it
- Enhancing the guest experience
- Satisfying H&S requirements
- Enabling revenue growth

Features

- Screen Pops for Guest Calls with detailed Guest information
- Easy access to Wake-Up calls for Add/Delete
- Easy access to Set / Clear DND for the room and Call Restrictions
- Emergency Call Notifications to designated stations
- Missed Wake-Up call notifications to designated stations
- Reporting package for Calls, Station Activity, Alarms

Screenshots

Easy to use with Mitel’s 6940 Telephone Touch Screen

MiGuest - Guest Experience Station

  • Screen Pops for Guest Calls with detailed Guest information
  • Easy access to Wake-Up calls for Add/Delete
  • Easy access to Set / Clear DND for the room and Call Restrictions
  • Emergency Call Notifications to designated stations
  • Missed Wake-Up call notifications to designated stations
  • Reporting package for Calls, Station Activity, Alarms

Notification Screens

Alerts

Loop Messenger

Loop Messenger™ is a next generation real-  time guest engagement solution for the hotel  designed to look and feel like commonly-used  messaging and text applications.

The new guest-facing interface can be  accessed via SMS text, e-mail, or web  browser.

Message. On your customer’s preferred channel

Response. Faster with our unified team box

Analyze. Message sentiment, trending topics and more

Embed. Messaging and ordering into your app.

Please let us know if you have a question,
or would like further information about our products.

Phone

02-1183936

Line

glomexmedia

Messenger

glomexmedia

Facebook

glomexmedia

Email

Info@glomexmedia.com

Contact Us

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